FQA-International Certified

Crisis Management Specialist Course

LEARN CRISIS MANAGEMENT & BECOME AN FQA-UK CERTIFIED SPECIALIST

Date

07th to 09th October (Morning Batch)

04th to 06th December (Morning Batch)

Time

9:30 Am to 04:30 Pm UAE time

11:00am to 06:00 pm Eastern Standard Time (EST)

Contact Us

For Group or Corporate Discount

ABOUT THE COURSE

Based on latest Crisis Management standard ISO 22361:2022, this course comprises 2 parts:

A. Introduction to Crisis Management, various types of Crisis, and Crisis Management strategies

B. Building a Crisis Management plan

The objective of the course is to enable participants to get a good understanding of Crisis Management not by just talking about it, but by living it. Multiple case studies simulate real-life experience. Participants in this interactive course react to crisis situations as they unfold, experience first-hand the challenges of appropriate response and gain an appreciation of the critical need for proactive planning, exercising and maintenance. Participants are given an overview of the various types of Crisis Management tools and the strategies for managing crisis. This fast-paced course is conducted in interactive manner to which participants will need to respond. Other training methodologies include classroom training and individual/group exercises, videos and group discussions.

This course entitles you to 24 CPE credits.

TESTIMONIALS

Very experienced and knowledgeable. Explained concepts in simple terms and by giving real life examples which very helpful.

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Very knowledgeable and answers all the questions very well and with lot of patience.

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Ram is great speaker. He explained everything in detail.

Very well versed with the topic and got everyone involved in the discussions..

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Such an amazing person with great experience

Instructor (Ram) was very cooperative and gave time to answer all our inquiries.

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Excellent knowledge and presentation

ABOUT THE FACILITATOR

Ramanarayanan S.

Ram is an accomplished professional with an extensive 20-year background in Business Continuity Management (BCM), Risk Management, and Crisis Planning within the telecom and banking sectors. Notably, his tenure as the Senior Manager at Etisalat from 2011 to 2020 marked a pivotal period where he spearheaded the transition from Business Continuity to a more comprehensive Organizational Resilience approach. His initiatives led to the successful automation of critical BCM processes and the attainment of multiple ISO 22301 certifications across diverse operational scopes, showcasing his commitment to industry best practices and standards.

In addition to his significant contributions at Etisalat, Ram's expertise has also been instrumental in enhancing the security infrastructure of various banks, effectively fortifying their network and information security programs. His strategic guidance and implementation prowess have left a lasting impact, setting new benchmarks for the industry and ensuring robust crisis management strategies.

Ram's wealth of experience is underlined by an array of certifications, including the CBCI, AMBCI, Certified Business Continuity Expert, ISO 22301 Lead Auditor, ISO 22301 Lead Implementer, ISO 31000, and Internal Auditor, testifying to his comprehensive understanding and proficiency in the field.

TARGET AUDIENCE

All employees that are involved in or need to support the crisis management initiative within the
organization.

Risk/Governance Professionals who have GRC responsibilities and so need to understand the Crisis methodology and key points.

Crisis Management Heads and members of the Crisis Management Team, department Crisis coordinators, recovery and support team, program/ Project Managers

Full-time or part-time Crisis Management Professionals and Consultants

All interested professionals who want to enhance their career and help their organizations grow

Professionals responsible for Compliance. ESG and Sustainability, Crisis Development and sales, who will be held accountable for Crisis Management lapses by the Regulator or their customers.

Auditors from other domains, who would first need to understand Crisis Management, so that they can then start auditing it.

LEARNING OBJECTIVES

The course aims to furnish participants with a comprehensive grasp of Crisis Management, emphasizing experiential along with theoretical discourse.

Understand what a crisis is and means to your company or organization.

Understand Crisis Management and crisis mindset it takes to overcome a crisis in record time.

Know what mistakes to avoid at all costs.

Be able to detect the red flags that indicate a crisis on the rise.

Be able to assemble the right crisis team for your organization.

Be prepared with the initial three steps to responding to a crisis situation.

Minimizing risk to your company and resources when disaster strikes.

PRICING

ABOUT CONTINUITY & RESILIENCE

Continuity & Resilience (C&R) is a ISO 22301 & ISO 27001 Certified Management Consulting Firm providing quality services in the niche area of Business Continuity Management (BCM) and Resilience. C&R help organizations to prepare for, respond to, and recover from disruptions and disasters.. C&R has been in the business for over 18 years, and have served more than 590 companies in over 20 countries across industries., delivering excellence and value to their clients.

C&R Consult / Train / Assess and Certify in the of domains Business Continuity Management, Crisis Management, IT Disaster Recovery, Risk Management, Information Security and Cyber Security • C&R also provide advisory services in Automation tools – BCM/ ITDR/ Mass Communication, Workplace recovery and E-Learning.

18+ Year Track Record Trust our extensive experience in the field.

7000+ Professionals Trained: Join a network of skilled individuals.

100+ Successful Implementations/Assessments/Audits:

Benefit from our proven track record.

ISO 22301 Certified: Assuring the highest standards in BCM.

ISO 27001 Certified: Ensuring information security excellence.

Multiple Accolades: We have won multiple awards for our services, including the BCI Hall of Fame Award, the BCI Service Provider of the Year Award for the Middle East and India (multiple times).

ABOUT FQA INTERNATIONAL

Click HERE to know more about FQA

FQA, recognized globally as a leading knowledge organization, serves as a unifying platform for experts in Quality, IT, and Human Capital, dedicated to elevating the performance and market credibility of businesses and institutions worldwide.

The organization operates on the fundamental belief that an organization's path to improved quality is intricately intertwined with the continuous growth and development of its workforce. By prioritizing comprehensive skills development across all hierarchical levels, FQA enables leaders, management personnel, and teams to not only cultivate essential competencies but also foster a profound shift in attitudes and approaches towards quality commitments.

Through meticulously crafted workshops and programs, FQA strives to nurture a culture of strategic thinking and effective execution, empowering participants to internalize and apply the acquired skills to effectively drive their respective organizations towards the realization of their overarching vision, mission, and goals. Firm in its conviction that human potential, regardless of geographical location, can reach unprecedented pinnacles of excellence, FQA remains committed to equipping individuals with the necessary tools and motivation to create a more promising and impactful tomorrow.

ASK US TO CONDUCT WORKSHOPS FOR YOUR IN-HOUSE TEAMS AT A 35% DISCOUNT!

Reach out to us today to explore how our tailored workshops can propel your organization forward.

Our workshops are meticulously crafted to align with your organization's unique needs and maturity levels.

Whether your preference is virtual engagement or an immersive face-to-face session on your premises, we've got you covered (minimum batch size 8).

Our workshops can be seamlessly integrated into your operations, whether following a standardized format or custom-tailored to incorporate your team's specific suggestions and requirements.