FQA Certified
Crisis Management
Foundation Course
Crisis situations need a quick response, and can strike at any time. There are multiple examples of how Crisis situations, badly managed, can cause severe short term and long term damage to organizations. This is probably why the Board and CEOs of smart organizations insist on formally putting in place Crisis Management competencies and capabilities, including related Tests and Exercises, typically via simulation or gamification.
Crisis Management Professionals get a unique opportunity to help their organization to stabilize their activities and then get back to normalcy at the earliest. This unique skill is transferable across industries and geographies. Many professionals have been able to enhance their careers and compensation by becoming Crisis Management Heads also.
Attend this course to learn how to develop and practice foundation-level Crisis Management skills, and get FQA-certified (optional).
BENEFITS & FEATURES
Attend this training course provided by Continuity & Resilience (C&R). Pass the exam (optional, additional payment) - and be able to demonstrate your capabilities by earning the Crisis Management FOUNDATION Certificate provided by the UK-based FQA International !
Attend this training course provided by Continuity & Resilience (C&R).
Pass the exam (optional, additional payment) - and be able to demonstrate your capabilities by earning the Crisis Management FOUNDATION Certificate provided by the UK-based FQA International !
Learn Crisis Management - improve your career & compensation.
Complete the course at a relaxed pace.
Blended learning (self-study supplemented by Instructor-led sessions) - learn at your leisure on weekends and evenings. No need to take leave from office.
Hear the pre-recorded lessons, typically 30 days access.
Repeat the lessons as many times as you like.
Attend the Instructor-led refresher/ Q&A sessions (2 hours each, 2 sessions) - total 4 hours content.
Clear your doubts and get clarifications.
Take and pass the FQA exam once you are confident (optional).
Once you pass the exam, be the proud holder of an FQA International issued Crisis Management Foundation Certificate.
ABOUT CRISIS MANAGEMENT FOUNDATION TRAINING COURSE
Based on the latest Crisis Management standard, the ISO 22361:2022, the objective of the Crisis Management Foundation course is to enable participants to get a good understanding of Crisis Management not by just talking about it, but by living it. Multiple case studies are utilized to simulate real-life experiences and related learnings.
This Training Course is offered on a blended mode, which you can attend over weekends and non-office hours, so that you can cement your knowledge at a relaxed pace, and also review any needed portions again and again, based on your own schedule. Live Instructor-led Knowledge recap and Q&A sessions are regularly conducted to enable networking, clear any doubts and to further embed the learnings in your mind. Typical course access is 30 days.
The FQA International Crisis Management Foundation Certificate will be issued (optional) to those who successfully pass the course-end online examination (60 questions, 60 minutes duration, multiple choice).
ABOUT THE COURSE DESIGNER
Ramanarayanan S.
Ram is an accomplished professional with an extensive 20-year background in Crisis Management, Business Continuity Management and Risk Management. His corporate experience covers mostly telecom, IT and banking, while his consulting and training assignments have given him huge exposure to Water & Power, Oil and Petrochemicals, Infrastructure and Financial Services. His tenure as the Senior Manager (2011 to 2020) at the Etisalat UAE Crisis Management and Business Continuity team marked a pivotal period where he spearheaded the transition to a more comprehensive Organizational Resilience approach. His initiatives led to the successful automation of critical processes and the attainment of multiple ISO certifications across diverse operational scopes, showcasing his commitment to industry best practices and standards.
Ram's expertise has also been instrumental in enhancing the security infrastructure of various banks, effectively fortifying their network and information security programs. His strategic guidance and implementation prowess have left a lasting impact, setting new benchmarks for the industry and ensuring robust crisis management strategies.
Ram's wealth of experience is underlined by an array of certifications not just in Crisis Management but also such as the CBCI, AMBCI, Certified Business Continuity Expert, ISO 22301 Lead Auditor, ISO 22301 Lead Implementer, ISO 31000, and Internal Auditor, testifying to his comprehensive understanding and proficiency in the field.
WHY TAKE THE CERTIFICATION COURSE? (copy in excel)
Many regulators and customers insist on the presence of a Crisis Management Plan, as evidence of robust corporate governance. Any organization that is not able to support its growth with the strong stable Specialist of Crisis Management stands a huge risk of losing its credibility and revenues, and may eventually be forced to shut down forever.
Embrace a unique opportunity to enhance your Crisis skills and acquire essential tools for effective Crisis Management planning
Comprehensive Learning: Covers various aspects of crisis management, including identification, response, and team assembly.
Interactive and Engaging: Utilizes case studies and real-life simulations for an immersive learning experience.
Advanced Skills: Learn to detect early signs of a crisis and develop effective response strategies.
Cross-Functional Relevance: Ideal for employees in Crisis and Risk Management, Corporate Communications, and other related domains.
Certification Advantage: Enhances your professional profile with a specialist certification.
CPE Credits: Earn 24 credits towards your professional development.
TARGET AUDIENCE FOR CRISIS FOUNDATION LEVEL
All interested professionals who want to learn about global Crisis Management Good Practices - which is a wonderful competence to have! Those with Crisis Management responsibilities, who, through their FQA Crisis Management Foundation certificate,This course will provide a high-level understanding of Crisis Management for department Crisis coordinators, recovery and support team, Program/ Project Managers etc.
Those who want to enhance their career and demonstrate the competence to be a Crisis Management Head or more. An FQA-certified Crisis Foundation would often be an invaluable asset who would usually know more about Crisis Management than almost anybody else in their unit.
Senior Management, who have limited time and so need a training course that provides them in a short period of time with exactly the knowledge they need to successfully help the organization to manage Crisis situations when the occur, thus protecting the reputation and future of the organization. For example, the entire Strategic Leadership Team or CMT (Crisis Management Team), including Senior Management and Tactical Management/all Department Heads, all of whom would probably have some Crisis Management related responsibilities.
Business Owners and Business Managers who want to attain a good understanding of Crisis Management , to be able to safeguard their reputation and future, ensure stakeholder confidence and be able to quickly manage crisis situations and get back to normalcy at the earliest.
Those from GRC, who have Governance, Risk and Compliance responsibilities, and so need to understand the Crisis Management methodology and key points.
Practicing professionals who want a quick refresher with respect to Crisis Management theory and proven methodologies, and to get updates on the evolving thinking and latest best practices - keeping in mind the frequent improvements and learnings, particularly post the COVID-19 pandemic.
Individuals interested in understanding the Foundations of Crisis Management, and use that information to decide whether or not they would like to take up Crisis Management as a career.
Professionals from other domains, who want just to acquire theoretical knowledge about Crisis Management, but do not see a need to actively practice those skills in the near future. So at this stage they are just seeking the minimum required understanding, which is adequate for them for now.
LEARNING OBJECTIVES OF THE CRISIS FOUNDATION LEVEL
Gain an appreciation of the criticality of Crisis Management, and its key drivers. Minimize risk to your company and resources when a crisis strikes.
Understand how Crisis Management can be used not just to protect the organization, but to increase revenues, profits and market share.
See how the internationally acclaimed ISO 22361:2022 provides a basis for understanding, developing and implementing an effective Crisis Management Program within an organization.
Gain a theoretical understanding of the terminologies, concepts, approaches, standards, methods and techniques required for the effective management of a Crisis.
Acquire the understanding required to be able to oversee and support the Crisis function at a high level.
COURSE CONTENT OF THE CRISIS FOUNDATION LEVEL
Gain an understanding of the terminologies, concepts, approaches, standards, methods and techniques required for the effective management of a Crisis Program, including the 7 principles of Crisis Management - as suggested by the ISO 22361:2022.
Identify the key elements of a Crisis Management Policy.
Understand the components of Crisis Communications.
Understand what is required to assist the Crisis Leadership with strategic decision-making support, in crisis situations.
Be aware of the critical points for Crisis Program Management and Continual Improvement.
CRISIS FOUNDATION TRAINING COURSE DELIVERABLES
8 hours content.
Blended Mode (self-study video-based, with live Instructor-led Q&A, Hands-on practice reviews and refresher sessions).
Pre-requisites
No minimum experience required.
Stage 1
Go through the Foundation course videos (4 hours content).
Ask your questions via email/WhatsApp.
Stage 2
Attend the live Instructor-led Crisis refresher session (2 hours duration).
Ask any further questions.
Stage 3
Attend the live Instructor-led Crisis Q&A session (2 hours duration).
Ask any further questions
Stage 4
Optional - Register for and pass the FQA Crisis Foundation Certification online Exam - 60 Multiple Choice Questions (MCQs), 60 minutes
TESTIMONIALS
I thoroughly enjoyed the course. Great insights into Crisis Management............ Thank you, CORE!
Highly experienced instructors who presented real-life case studies in Crisis Management
A wonderful training covering all aspects of Crisis Management,.........with good practical examples!
Excellent knowledge and understanding on the subject. Gave multiple real-time experience scenarios
PRICING
ABOUT CONTINUITY & RESILIENCE
Continuity & Resilience (C&R) is a ISO 22301 & ISO 27001 Certified Management Consulting Firm providing quality services in the niche area of Business Continuity Management (BCM) and Resilience. C&R help organizations to prepare for, respond to, and recover from disruptions and disasters. C&R has been in the business for over 18 years, and have served more than 590 companies in over 20 countries across industries. delivering excellence and value to their clients.
C&R Consult / Train / Assess and Certify in the of domains Business Continuity Management, Crisis Management, IT Disaster Recovery, Risk Management, Information Security and Cyber Security • C&R also provide advisory services in Automation tools – BCM/ ITDR/ Mass Communication, Workplace recovery and E-Learning.
18+ Year Track Record Trust our extensive experience in the field.
7000+ Professionals Trained: Join a network of skilled individuals.
100+ Successful Implementations/Assessments/Audits:
Benefit from our proven track record.
ISO 22301 Certified: Assuring the highest standards in BCM.
ISO 27001 Certified: Ensuring information security excellence.
Multiple Accolades: We have won multiple awards for our services, including the BCI Hall of Fame Award, the BCI Service Provider of the Year Award for the Middle East and India (multiple times).
4 times
WINNER OF SERVIVE PROVIDER OF THE YEAR (Middle East and
India & South Asia)
100+
IMPLEMENTATIONS
30+
YEARS OF EXPERIENCE
450,000+
TRAINED/ INTERACTED
ABOUT FQA INTERNATIONAL
Certification is evidence of competence. FQA is a global leader in competency building and professional certification. We help businesses and institutions around the world to improve their performance, credibility and reputation.
FQA is committed to helping people reach their full potential. We offer workshops and programs that teach people the skills and tools that they need to do their jobs better. And our professional certifications provide authentic evidence of those competencies. We are recognized as a leading knowledge organization, serves as a unifying platform for experts in Quality, IT, and Human Capital, dedicated to elevating the performance and market credibility of businesses and institutions worldwide.
Through meticulously curated workshops and programs, FQA strives to nurture a culture of strategic thinking and effective execution, empowering participants to internalize and apply the acquired skills to effectively drive their respective organizations towards the realization of their overarching vision, mission, and goals. Firm in its conviction that human potential, regardless of geographical location, can reach unprecedented pinnacles of excellence, FQA remains committed to equipping individuals with the necessary tools and motivation to create a more promising and impactful tomorrow.
4.9/5
CUSTOMER RATING
100+
COURSES OFFERED
24/7
STUDENT SUPPORT VIA EMAIL
Up-to-date & comprehensive
COURSE MATERIAL
ASK US TO CONDUCT THE CRISIS MANAGEMENT FOUNDATION COURSE FOR YOUR IN-HOUSE TEAMS AT A 35% DISCOUNT!
Reach out to us today to explore how our tailored workshops can propel your organization forward.
Our workshops are meticulously crafted to align with your organization's unique needs and maturity levels.
Whether your preference is virtual engagement or an immersive face-to-face session on your premises, we've got you covered (minimum batch size 8).
Our workshops can be seamlessly integrated into your operations, whether following a standardized format or custom-tailored to incorporate your team's specific suggestions and requirements.
“In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing......The crisis you have to worry about most is the one you don’t see coming.....”
Call:
For Others: +971 2 6594006
For India : +91 80100 63950
For Others: +971 50 576 7804
For India: +91 80100 63950
Email:
For Others: info@continuityandresilience.com
For India: akhil.m@continuityandresilience.com
